Terms of Service

1. Scope and acceptance

• — These terms apply to all visitors and users of the Radiance Haven Vault website and to anyone who contacts us to arrange an experience.
• — Continued use of this website constitutes acceptance of these terms in their current version.
• — We may update these terms from time to time. The most recent version is always available on this page.

2. Acceptable use

You may use this website and our services for lawful purposes only. The following are not permitted:

• — Using the site to transmit harmful, offensive, or unlawful content.
• — Attempting to gain unauthorised access to any part of our systems or data.
• — Scraping, copying, or reproducing content from this site without prior written consent.
• — Providing false or misleading information when making a booking enquiry.
• — Using our contact form or communications channels for unsolicited commercial messages.

3. Service usage and bookings

• — Submitting a contact form does not constitute a confirmed booking. A booking is confirmed only when you receive written confirmation from Radiance Haven Vault.
• — We reserve the right to decline booking requests without obligation to provide a reason.
• — Prices listed on the website are in Japanese Yen (JPY) and are subject to change without prior notice.
• — All experiences are subject to availability and weather or other conditions outside our control.

4. Account and access

• — This website does not currently require account creation to access content or submit enquiries.
• — You are responsible for ensuring that any information you provide to us is accurate and up to date.
• — We may restrict access to the website or our services if we have reason to believe these terms have been violated.

5. Service availability and modifications

• — We aim to keep the website available at all times but cannot guarantee uninterrupted access. Maintenance or technical issues may cause temporary downtime.
• — We reserve the right to modify, suspend, or discontinue any experience or feature at any time.
• — Geographic availability of our experiences is limited to Akihabara, Tokyo.

6. Intellectual property

• — All original content on this website — including text, design, and images created by Radiance Haven Vault — is the property of Radiance Haven Vault and protected by applicable copyright law.
• — You may not reproduce, redistribute, or commercially exploit any content from this site without written permission.
• — Radiance Haven Vault is not affiliated with any anime studio, franchise, or publisher. References to cultural works are informational only.
• — Images from cosplay portrait sessions are subject to separate usage terms agreed at the time of booking.

7. Governing law

• — These terms are governed by the laws of Japan.
• — Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Tokyo.
• — If any provision of these terms is found to be unenforceable, the remaining provisions remain in full effect.

8. Contact

If you have questions about these Terms of Service, please reach out through our Contact page. We will respond within one business day.